FAQ'S

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  • Mother and Child Care

  • Personalized Health

  • Diagnostics

  • Oncology

  • General Inquiries

  • Privacy

  • Payment

Mother and Child Care

Why routine biochemical tests are important?

Routine biochemical tests are used to assess mother’s and child’s health. These tests are suggested by doctors on routine basis to every pregnant woman. These tests give information on various health conditions that might complicate the pregnancy.

What is the first step in screening for birth defects?

Identifying the risk factors is the first step in screening for birth defects.Abnormal ultrasound findings along with NT Scan and maternal serum screening give a risk for chromosomal abnormalities.

What if the results are positive?

A positive test result indicates a risk that the baby has for being affected with an abnormality. It does not confirm the diagnosis as there are chances of false positives also. A diagnostic test must be done in order to confirm a positive result.

What are FPRs& why they arise?

False Positive Results (FPRs) show the presence of a particular condition even if it is not present.FPRs may arise if there is a history of multiple miscarriages, in cases of twin pregnancy or if the mother conceived in her mid-40s.

What more options I can have to confirm FPRs?

A non-invasive test (NIPS or Non-Invasive Prenatal Screening) or an invasive procedure (amniocentesis or CVS) can be done to collect cells of the baby.Confirmation of Maternal Serum screening test results is done by karyotype, QF-PCR, FISH or microarray on this sample.

Personalized Health

How does my DNA become a report ?

Swab your cheeks; your genetic information is hidden within your saliva. We process your saliva to decipher your genetic information corresponding to a particular health/lifestyle condition. Further, the genetic information is analyzed, interpreted and translated into a simple language by our scientific experts, to generate a personalized clinical report.

How would I benefit from a genetic test?

Early Detection 
Detecting today is the key to a Healthy tomorrow. Take relevant and preventive measures to act fast on a given condition before it's too late. 

Planning 
Helping you to plan next steps accordingly. Beneficial for high risk individuals and their families through on-time monitoring combined with targeted diagnosis.

Diagnosis 
A crucial piece of information to Doctors for targeted diagnosis based on your genetic makeup, saving time, effort and health insurance. 

Power to "YOU"
Your secret to Health is within you. Genetic testing gives "YOU" the power to make decisions and adopt changes in lifestyle for a healthy living

Personalized Health 
Once you know your genes, you have the power to use that secret to get personalized insights into your Diet, Exercises, Medicines etc. All unique to "YOU" and your health. 

Time Saving
Saving a lot of time and effort with exhaustive coverage on genes and advancement in technology, Genetic testing has become quite convinient and viable. 

Cost Effective 
We are on a mission to serve masses even in resource limited areas and bring economically viable healthcare solutions for all. 

Genetic Counseling 
With certified genetic counselors on board, they take you through your genes with a case to case pre and post test genetic counseling support as a part of each test offering.  

Is Genetic Counseling provided?

You can avail genetic counseling free of cost with all of our products in our Personalized Health segment. Pre and post test counseling is included as a part of your product. It helps you to understand your report in a much better way and also guides you to take on recommendations to help you live a healthy Life. 

I am Healthy, Should I get a genetic test done ?

All the tests in the Personalized Health Segment are recommended for a healthy individual looking to improve their personal lifestyle and enable them to take informed decisions for a healthy tomorrow. While being healthy, let's get healthy on a personal note. 

Why do we use it?

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections.

Diagnostics

What is Lorem Ipsum?

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections.

Why do we use it?

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections.

Why do we use it?

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections.

Why do we use it?

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections.

Why do we use it?

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections.

Why do we use it?

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections.

Oncology

What is Oncology?

Oncology is a branch of medical science that deals with the study, diagnosis and treatment of tumors and cancers. Cancer arises mostly by mutation in oncogenes, tumor suppressors gene, where abnormal cells divide in an uncontrolled way in the body.

What are the different types of cancer that Genes2Me test?

Genes2Me provide a comprehensive panel to analyze your genetic predisposition to various mutations responsible for cancer. We test the risk assessment for Lung, Breast, Colorectal, Pancreatic, Thyroid, Bladder, Ovarian, and Testicular cancer.

What is BRCA screening?

BRCA stands for BReast CAncer which is usually classified into Breast cancer type 1 and type 2. There are two genes, namely, BRCA1 and BRCA2 which are found in every normal individual. But any genetic variation or mutation occurring in either of these two genes can lead to the incidence of breast, ovarian, and to a lesser extent other cancers such as prostate cancer, pancreatic cancer, and melanoma.


General Inquiries

How to book a test?

You can book your test simply by giving a call at 1800 121 4030. Online booking is also available just by submitting a form at contact us page (https://www.genes2me.com/contact-us).

How to book an appointment for expert advice?

You can book your appointment for expert advice with our doctors and counselors by submitting a form at contact us page (https://www.genes2me.com/contact-us).

How the sample is collected?

Genes2Me provide free home sample collection facility at PAN India. You need not to go anywhere for sample collection, our phlebo will assist you in all aspect.

Why do we use it?

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections.

Privacy

Is my personal information secure with Genes2Me?

Genes2Me know the importance of your security and privacy. The information collected from you is strictly confidential and not be disclosed to any third party. We protect the information against loss, misuse, alteration or pilferage and extremely serious measures are taken to minimize the risks. 

Our Client is our Priority.

What sort of information is considered private?

The information listed below will be considered private and confidential:
Your medical record as reported by your doctors, nurses, and others
Conversations with your doctor, nurse, healthcare about your care or treatment
Personal information about you with us
Billing information about you at a doctor’s office, clinic or hospital

What can I do if I think my privacy rights have been violated?

Contact us if you think your rights are violated through email (contact@genes2me.com) or call (1800 121 4030).  As we won’t share any sort of information with any third party until we receive confirmation from our client.

Why do we use it?

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections.

Payment

How do I proceed for payment?

Easily proceed for the payment via following below mentioned steps.
Step 1: Register yourself with Genes2Me as a Doctor/Patient. Click on Login/Signup
Step 2: Buy test/product through test category of Genetics, Mother and Child Care, Diagnostics and Oncology
Step 3: Product is added to your shopping cart, now proceed for payment
Step 4: Check your checklist and proceed towards checkout & pay
Step 5: Fill your card details (credit/debit) and wait till you receive transaction status as "Success" or "Failure" .

Will I get a receipt on successful payment?

Once you made the payment, an acknowledgment message will appear on screen ‘Success’ on the successful transaction and ‘Failure’ for a failed transaction. Furthermore, Transactions ID will appear on the acknowledgment message, which you can save and quote for the transaction related queries.

You will receive an email acknowledgement on provided email ID & mobile number, while make the payment.

What should I do if payment fail?

In such a case, you need to drop an email (contact@genes2me.com) or call (1800 121 4030) Genes2me to register your query.

Why do we use it?

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the undoubtable source. Lorem Ipsum comes from sections.

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